How Sephora Implemented Asana to Improve Collaboration Between Departments in Poland and the Czech Republic

01

Before Asana - challenges

Prior to adopting Asana, our workflow was disorganized. The absence of a centralized system for managing tasks and processes led to confusion and project delays. Essential tasks and information were scattered across multiple platforms, complicating progress tracking and team coordination. Various collaboration tools were used depending on the project, including Teams, OneDrive, and Google Sheets.

Impact of these challenges

  • Frequent delays in task completion and project timelines due to poor visibility.
  • Increasing project launch costs due to a lack of templates and automation.
  • Lower productivity from extended communication loops and repeated efforts to clarify task statuses and project details.
02

Why Asana

Following the integration of our operations into a unified hub for Sephora in Poland and the Czech Republic, we needed an efficient tool to manage cross-market processes. Our primary goals were to streamline our processes and centralize task management. We opted for a single platform to easily track project progress, assign tasks, and facilitate collaboration. Enhancing operational transparency and communication efficiency across the teams in both countries was also crucial.
03

Before Asana - challenges

The introduction of Asana made a significant difference in team collaboration and task management efficiency:

  • Centralizing all projects and tasks in one location decreased the chaos of scattered information.
  • As Asana became our main reference point, we managed to reduce the use of emails for internal communication.
  • Every team member has a clear understanding of their responsibilities, deadlines, and who is accountable for each task. This has greatly improved transparency and awareness of work progress, leading to quicker achievement of goals.
  • A boost in overall team productivity thanks to the ability to communicate and collaborate on tasks within a single platform.

Metrics Improved After Asana Implementation

  • Decreased time spent searching for necessary data.
  • Reduced delays in task completion and project timelines./li>
  • Faster communication within and between teams.
  • Increased project oversight and control among managers.
A Brief Commentary from Remote Sensei

The way Sephora’s departments have improved communication and collaboration serves as a perfect example of Asana’s scalability. This platform can be adapted to the needs of individuals—organizing their tasks into a prioritized checklist—as well as to the needs of departments across two different countries for long-term planning.

...the story continues

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Sephora, one of the most renowned cosmetic chains, was founded in France and has been present in Poland for over 25 years. Sephora offers a wide range of perfumes, skincare, hair care, and makeup products, featuring a portfolio of over 150 brands.

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